Cottonwood Residential News

Cottonwood Residential Now Managing for The Kislak Organization
Salt Lake City, Utah, November 2, 2015

Cottonwood Residential is pleased to announce seven new properties under management from The Kislak Organization. The Cottonwood portfolio increased by 1,630 units managed across properties in Florida and Texas.

According to Debra Spohn, Senior Vice President of Property Management, “We’re thrilled to welcome these communities to Cottonwood. They are excellent properties with strong teams. It’s a win-win for Cottonwood and Kislak.”

Cottonwood Residential, headquartered in Salt Lake City, Utah, is a fully integrated real estate investment company. Its operating officers have been focused solely on the multifamily sector since 2004. The firm currently owns and/or manages 21,941 multifamily units in 18 states.

2014 Award Winners Recognized at Annual Leadership Conference
Salt Lake City, Utah, October 16, 2015

Park City, Utah - July 9, 2015 - Cottonwood Residential honored members of its national property management team during its Annual Leadership Conference retreat at Stein Eriksen Lodge in Park City, Utah.

“As Cottonwood continues to grow and mature, we continue to see extraordinary leaders develop at every level in our organization,” said Debra Spohn, Senior Vice President of Property Management.

Annette Pena, Director of Training and Operations, remarked, “Our 2014 award winners are like many in our organization: true professionals with so much heart and soul for their teams and communities.”

The following awards were presented at the Thursday, July 9 Gala Event and Awards Ceremony.

• Community Manager of the Year: Tara Cruz, Plantations at Haywood, Greenville, SC
• Service Manager of the Year: Kenneth Clark, Oak Ridge – Austin, TX
• Assistant Community Manager of the Year: Sonya Turner, Cason Estates – Murfreesboro, TN
• Service Technician of the Year: Pablo De La Garza, Retreat at Stafford – Stafford, TX
• Leasing Consultant of the Year: James VanHorn, Oaks of North Dallas/4804 Haverwood – Dallas, TX
• Groundskeeper of the Year: Fred Worthy, Knoxville Pointe – Dunlap, IL
• Rising Star Award: Crystal Dukes, Corporate Office – Salt Lake City, UT
• Regional Manager of the Year: Jerri Risch – Raleigh, NC
• President’s Leadership Award: Matt Bullock, Director of Marketing – Salt Lake City, UT

Online Reputation – Winning the Battle One by One
Salt Lake City, Utah, October 5, 2015

What’s the secret to online reputation? According to Matt Bullock, Director of Marketing at Cottonwood Residential, “We don’t give out gift cards or prizes for reviews. We earn them with great service. And we earn them by responding to every online comment.”

How is this strategy working? “The numbers speak for themselves,” says Debra Spohn, Senior Vice President of Operations. “In the April 2015 J Turner ORA Power

Rankings, Cottonwood ranked #3 out of the top 50 NM HC managers for online reputation.”

What is interesting to note is that even though it was 49th in the NMHC in size, Cottonwood placed within a single point of Bozzuto and MAA – both of which tied for the #1 top national spot.

Cottonwood Residential was recently recognized in the National Multifamily Housing Council’s authoritative ranking of the top 50 largest apartment managers.
Salt Lake City, Utah, April 20, 2015

Cottonwood Residential, a fully integrated multifamily real estate investment company based in Salt Lake City, Utah, was recently recognized in the National Multifamily Housing Council’s authoritative ranking of the top 50 largest apartment managers. Cottonwood ranked 49th on the NMHC list with its total unit count of 27,711.

“Our goal was never to be bigger, but always to be better. We foster a yes attitude with our residents, investors and teams. I’m pleased that this optimism and professionalism has spilled over into benefits of scale,” remarked Chad Christensen, President and Chairman.

According to Debra Spohn, Senior Vice President of Property Management, “Cottonwood’s scale is beneficial to residents and owners because we can provide streamlined services and additional cost-savings benefits. We’re also able to pass along savings in areas such as insurance, communications, general vendor accounts and tax appeal costs.”

Cottonwood Residential, formerly known as Cottonwood Capital, was launched in 2004 with a business plan to acquire well located multifamily garden-style complexes in what were considered the growth states for both jobs and population (western, mountain, southwestern, and southeastern states). Since that time, the firm has remained focused on buying multifamily in the right locations, always infill where new product will not be a real threat to property viability.

Cottonwood Residential Presents Annual Leadership Awards
Salt Lake City, Utah , April 14, 2014

Cottonwood Residential culminated its March 18-21, 2014 Annual Leadership Conference in Charleston, SC by announcing awards recipients for the national property management team. Performance leaders were honored in every area of excellence, from leasing to renovations, and from on-site to Corporate. Debra Spohn, Senior Vice President of Property Management, along with Kathy Felix, Regional Vice President, presented the awards to individuals and on-site teams. President and co-founder Chad Christensen was also present and participated in the ceremony.

Community Honors

Results from 2013 were carefully tallied from communities across the portfolio in the final selection of the top fifteen Cottonwood Residential community honors.

- Management Team of the Year: Hunter’s Chase Apartments
- Property of the Year: Arbors at Windsor Lake
- Highest Per-Unit NOI (Under 250 Units): Pavilions Apartments
- Highest Per-Unit NOI (Over 250 Units): Retreat at Peachtree City Apartments
- Highest 2013 Rent Growth: Springfield Apartments

Individual Honors

Individual contributors were recognized as embodying the Cottonwood Core Values of empowerment, professionalism, optimism, and “yes” attitude in achieving outstanding results during 2013. Here are several of the awards that were extended.

- Community Manager of the Year: Ashley Jones, Lake St. James Apartments
- Service Manager of the Year: James Tackett, Belmont Apartments
- Regional Property Manager of the Year: Pam Snelling
- Leadership Award: Jennifer Randall, Arbor Crossing Apartments
- President’s Award for Outstanding Vision, Dedication and Commitment to Excellence: John Edwards, Director of Database and Utility Billing